CONTACT US
Need help, missing a specific series or have a question about your order? Please reach out with any inquiries or questions you have. We typically respond within in 1 working day. Please use the contact form below or send us a message at info@tokyoreads.com
CONTACT INFORMATION
Office Address
Witte Paal 300A
1742LD Schagen
Nederland
+31 613448533
Customer support hours
Monday to Friday: 09:00 – 17:00
Saturday & Sunday: Closed
We aim to respond to all inquiries within one business day
Business Details
Chamber of Commerce: 95320296
VAT ID: NL005145626B52
TOKYO READS is a registered trade name of Baker Studio
Orders placed on business days before 17:00 (CET) are usually despatched the same day. Orders placed after 17:00, during weekends, or on public holidays are processed the next business day.
Once shipped, delivery within the Netherlands typically takes 2–4 business days via UPS.
Yes, you have the right to return your order within 14 days of receipt, in accordance with EU consumer law.
Please note that books may only be inspected as they would be in a physical store. If an item shows signs of reading or use (such as spine creases or worn edges), a deduction for diminished value may apply.
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our side (such as a damaged or incorrect item).
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and we will resolve it at no cost to you.
Yes. All products sold by us are brand new, unused, and authentic. We source our books from reputable publishers and distributors. We do not sell second-hand, counterfeit, or reprinted copies.
You can reach us via our contact form, by calling us or by emailing info@tokyoreads.com. We aim to respond to all inquiries within 1 business day.
At TOKYO READS, you can securely pay using the following payment methods:
All payments are processed through a secure payment environment. We do not store any payment details. All prices on our website include VAT.
